All care is taken to clearly display products, however any misprints, omissions or mistakes are unintentional. Please let us know if something isn’t described correctly and we can adjust our information.
- If an item is incorrectly priced, discounted or described we may cancel the original purchase or amend the total before finalising an order.
- We will amend and update prices at our discretion.
- Screen resolution and calibrations can alter the colours of products. We do our best to show products in their true colours, but some may look slightly different when received in person.
Returns
- Each order is quality checked prior to dispatch, however if you receive a faulty product, please notify us of any defective item/s within 7 days from the day you received it.
- We do accept returns, including change of mind. Please notify us within 7 business days and the item must be returned in exactly the same condition as it arrived. We will exchange or fully refund the cost of the item/s (minus our original shipping costs to you) upon customer’s request.
- We believe in the quality of our products, if you have a problem with any of products please contact us at any stage of use and we can discuss the options. In general we will repair or replace items if there is an issue in the first 6 months. After 6 months the best solution will depend on the product and the problem.
Please note shipping and handling fees are not refundable and return shipping costs are the customers responsibility. Orders that were sent with free shipping still incurred shipping costs by us, these shipping costs won’t be refunded from change of mind returned orders.
- All items returned for change or mind must be unworn, unwashed and in their original condition. Except for any faulty product returns.
Warranty
Little Aussie Monster products have 6 month warranty for any manufacturing faults. This does not include general wear and tear, miss-use, incorrect washing methods or products. Please contact us as soon as you notice a problem. If you notice something after 6 months, please also let us know and we will do our best to help.
Depending on the problem with your item, it will be either repaired or replaced. Where possible we prefer to repair items as this option is best to reduce waste and provide the maximum use from each item. If a faulty item is not something we can repair or is uneconomical for us to repair we will replace the item and encourage you to repair the item locally/yourself or continue using it. Most faulty items will still have some kind of function/use, it may just be different to the original purpose.
Below are some tips for using old cloth nappies and accessories:
Old or faulty cloth nappies can be used for:
– Short times, like just before bath time
– Nappies with faulty/broken/old PUL can be used as swim nappies
– They can be used for dolls & toys
– Make a playmat or floor mat with the materials
Old/faulty wet bags can be used for:
– Carrying clean spare clothes
– Storing puzzle pieces and other small toy sets
– Putting shoes and other items in when traveling
– Dust covers for shoes in your closet
No longer used/needed breastfeeding pads can be used for:
– Make up remover pads
– Drink coasters
– Reusable wipes for around the house
– Cold compress for bumps (wet with cold water or freeze them)
There are so many other uses for our reusable products, before discarding an item have a think about how else it can be used in your house or what a friend or family member can do with it.
Privacy Policy
Please view our Privacy Policy page.